Callaghan College Jesmond Senior Campus logo

Callaghan College Jesmond Senior Campus

Callaghan College Jesmond Senior Campus

Collaborating to Empower Learners

Telephone02 4952 3922

Business services (VET)

Two Unit Board Developed Course (BDC) Category B

Business services underpin the work of organisations in all sectors of the economy from large commercial enterprises through to small not-for-profit organisations. The skills developed in this course are useful across a wide range of industry sectors and in daily life.

This course is designed for students who wish to develop knowledge and skills to commence a career and be an effective employee in the business administration and support industry. Students who are assessed as competent in sufficient units below will be eligible for a full Certificate qualification; partial completion will lead to a Statement of Attainment.

Further information is available on the Business services syllabus website.

Compulsory units

  • BSBWHS201 – Contribute to health and safety of self and others
  • BSBCUS201 – Deliver a service to customers
  • BSBIND201 – Work effectively in a business environment
  • BSBINM201 – Process and maintain workplace information
  • TLIP2029 – Prepare and process financial documents
  • BSBSUS201 – Participate in environmentally sustainable work practices
  • BSBINN201 – Contribute to workplace innovation

Elective units

  • BSBWOR202 – Organise and complete daily work activities
  • BSBWOR203 – Work effectively with others
  • BSBINM202 – Handle mail
  • BSBITU201 – Produce simple word processed documents
  • BSBITU202 – Create and use spreadsheets
  • BSBWOR204 – Use business technology
  • BSBITU307 – Develop keyboarding speed and accuracy